Is the bathroom furniture made to measure?

Yes. All our bathroom furniture is made to order and can be customised according to the dimensions, finishes, colours and configurations available for each model.

Is the furniture delivered assembled?

Yes. The furniture is delivered fully assembled from the factory (unless specifically stated on the product page). This ensures greater structural strength and makes installation quick and safe.

What materials do you use?

We work with high-quality materials specially designed for humid environments: water-resistant technical boards, HPL, high-performance laminates, premium lacquers (matt, gloss, SoftTouch), fine woods, quartz, marble and Solid Surface washbasins.

What is Solid Surface?

Solid Surface is a latest-generation, non-porous and hygienic material. It allows seamless washbasins and countertops to be created with no visible joints; it is easy to clean and light scratches can be repaired.

Are the colours exactly the same as I see on screen?

The colours shown on the website are for guidance only. There may be slight variations due to the screen calibration of each device, as well as the grain and nuances of natural materials such as wood or marble.

Does the furniture include a washbasin and tap hole?

This depends on the model and configuration chosen. Each product page clearly states whether the washbasin is included or can be added as an option, as well as the tap configuration.

How do I know which measurements I need?

If you are unsure about the most suitable dimensions for your space, we suggest sending us photographs of your bathroom, plans or a sketch with the available measurements by email or WhatsApp. Our technical team will assess your project free of charge.

Who is responsible for checking the measurements?

Final verification of the measurements is the customer's responsibility. As these products are made to measure, we recommend that you check the details carefully before confirming your purchase.

Can I request samples of finishes or colours?

Depending on the type of project and the finish selected, we can advise you on the samples available. Please contact us so we can look at your case.

Where are the products made?

All our furniture, washbasins and shower trays are made to order in Spain, allowing us to directly control the quality of every stage of production.

What is the delivery time?

The estimated manufacturing and delivery time is between 3 and 4 weeks from confirmation of payment and final validation of the order.

Can I change or cancel my order after placing it?

You must contact us as a matter of urgency. Once production has started at the factory, changes or cancellations are not possible due to the bespoke nature of the item.

Do you ship throughout Spain?

Yes, we ship throughout mainland Spain using carriers specialising in furniture. For shipments to the Balearic Islands, Canary Islands, Ceuta or Melilla, please ask us beforehand.

Should I check the goods when I receive them?

Yes, this is essential. You must check the condition of the packaging on receipt. If you notice any anomaly or external damage, note it on the carrier's delivery note, take photographs and contact our team as soon as possible.

Can I return a made-to-measure product?

No. In accordance with Article 103(c) of Spanish Royal Legislative Decree 1/2007, products made to the customer's specifications or clearly personalised are exempt from the right of withdrawal.

Do the products come with a warranty?

Yes. All our products have a 3-year legal guarantee against manufacturing defects or faults in the original materials.

How should I clean and care for the furniture?

We recommend using a soft cloth lightly dampened with water and neutral soap. Always avoid abrasive scourers, acetone, solvents or aggressive chemicals.

Do you work with professionals in the sector?

Yes. We regularly work with architects, interior designers, decorators, property developers and the hotel/contract sector. We offer terms and technical solutions adapted to large volumes or project specifications.